Mercy Coalition of West Sacramento
Privacy Policy
Effective Date: 1/1/2024
At the Mercy Coalition of West Sacramento ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, program services, or etc.], including any services provided through it (the "Service").
By accessing or using our Service, you agree to the collection and use of your data in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number, etc.
Payment Information: Credit card numbers, billing information, and related data within our donor management platforms
Social Medica Usage Data: Information on how you engage with our content (content shares, likes, and other engagements).
2. How We Use Your Information
We may use the information we collect for the following purposes:
To communicate with you, including sending updates, marketing communications, or service-related notifications.
To process transactions and send related communications (e.g., confirmations, invoices).
To analyze trends, monitor usage, enhance our services, and improve stakeholder engagement.
To comply with legal obligations and meet compliance needs.
3. Sharing Your Information
We will only share your personal information (phone, email, address, billing info, etc) with appropriate members of our agency for operational purposes. These members are as follows:
HR/Finance: This position may disclose payment information to our payment platforms in the event of a payment processing error; may also collect information from payment processing platforms for the purpose of donor solicitation and stewardship.
Legal Compliance: We may disclose your information if required to do so by law, or in response to valid legal requests from public authorities (e.g., a court order).
Marketing: We may use photos acquired during programming for social media and print marketing. We will not use any identifying information in our content unless explicitly permitted to do.
With Your Consent: We may share your information with community partners if you have given us explicit consent to do so.
4. Data Security
We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.
To exercise any of these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our domain server, Squarespace, uses cookies and similar technologies to enhance your experience on our website. These tools collect information about your browsing behavior, preferences, and device.
Essential Cookies: These are necessary for the functioning of the website.
Performance Cookies: These help us analyze how our Service is being used and improve its performance.
Functional Cookies: These remember your preferences and personalize your experience.
Advertising Cookies: These are used to deliver personalized ads to you based on your interests (if applicable).
You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of the website.
8. Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under the applicable age, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mercy Coalition of West Sacramento
929 Drever Street, West Sacramento, 95691
Email: office@wsmercycoalition.org
Phone: 916-509-3566